Refund and Returns Policy

We offer a Lifetime Money-Back Guarantee on all Vigour Pharmacy products when you purchase directly from the official website, https://vigourpharmacy.com/

With our Money-Back Guarantee you can return the unused or used product if you changed your mind or are not completely satisfied for a 100% refund of your purchase price, less shipping & handling, if applicable.

How to request a refund under our Lifetime Money-Back Guarantee policy:

• Contact our customer service team at info@vigourpharmacy.com and provide details of your order and the reason for requesting a refund.
  • Our team will provide you with the return address as well as a unique return number.
• Ensure the unique return number is also on the parcel, otherwise we will not know you have returned the item(s). 
• As the customer, you are responsible for the cost of return postage to our warehouse.
• We will only ever refund a maximum of 1 product unless there is a defect and the product was received damaged and unsealed.
  • You must report unsealed bottles within 7 days of receiving the product to request a refund.
  • Contact our team immediately at info@vigourpharmacy.com
• Refunds are issued via the original form of payment and can take anywhere between 3-5 working days depending on the payment method.
• Refunds will only be processed once our warehouse has received the returned product.
• You can not claim this guarantee more than once.

If you have any questions or require additional support please contact info@vigourpharmacy.com