Refund and Returns Policy
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Refund and Returns Policy
We offer you No questions ask, lifetime money back guarantee!
We offer a Lifetime Money-Back Guarantee on all Vigour Pharmacy products when you purchase directly from the official website, https://vigourpharmacy.com/
With our Money-Back Guarantee you can return the unused or used product if you changed your mind or are not completely satisfied for a 100% refund of your purchase price, less shipping & handling, if applicable.
How to request a refund under our Lifetime Money-Back Guarantee policy:
- Contact our customer service team at info@vigourpharmacy.com and provide details of your order and the reason for requesting a refund.
- Our team will provide you with the return address as well as a unique return number.
- Ensure the unique return number is also on the parcel, otherwise we will not know you have returned the item(s).
- As the customer, you are responsible for the cost of return postage to our warehouse.
- We will only ever refund a maximum of 1 product unless there is a defect and the product was received damaged and unsealed.
- You must report unsealed bottles within 7 days of receiving the product to request a refund.
- Contact our team immediately at info@vigourpharmacy.com
- Refunds are issued via the original form of payment and can take anywhere between 3-5 working days depending on the payment method.
- Refunds will only be processed once our warehouse has received the returned product.
- You can not claim this guarantee more than once.
If you have any questions or require additional support please contact info@vigourpharmacy.com